SAFETY TIPS
When using public transport, keep your handbag in front of you and use the front pockets of your clothes. When withdrawing money from a cash point, be careful nobody is watching. Always keep an eye on your personal belongings even when checking-in at hotels. Do not post your holidays plans on social media.

CONTACT THE NATIONAL POLICE 091
This is the National Police emergency telephone number if you want to report a crime, make a complaint or obtain information.

ALERTCOPS
This is an App that can be used to contact the Police. It allows the Police to receive information on crimes or risky situations in case of you being a victim or a witness.

WHERE TO MAKE A COMPLAINT

• At the Police Station
• On line: www.policia.es
• S.A.T.E. (Tourist Attention Service) This is a Police office for attending tourists who have been victims of a crime, police experts offering personalized attention using interpreters in different languages. 13 National Police SATE Offices:
  MADRID, MÁLAGA, MARBELLA, ESTEPONA, BENALMÁDENA, BENIDORM, GANDÍA, MANACOR, PLAYA DE PALMA, IBIZA, MAHÓN, SEVILLA and GRANADA.
• Tourist Telephone Complaints Service 902 102 112
  Attended by police officers in the following languages: Opening hours: 24/7
  (English-French) 09:00 to 21:00 hours.
  (Italian-German) 09:00 to 15:00 hours.