Spain is one of the safest countries in Europe. The National Police Force works hard to make it that way but in order to achieve this, visiting tourists can help by observing certain safety precautions.

In general...

• Keep your belongings in sight.
• Keep hold of your handbag and protect your wallet on public transports and in crowded areas (street markets, shows, performances, etc...).
• Take care of your camera or video camera in amusement or recreation areas.
• Take only essentials when you go to the beach or a swimming pool.
• If you are using a vehicle, lock any valuables out of sight.
• As far as possible, avoid isolated or badly lit places.
• Beware of suspicious offers of “help” (“help” with stains on clothes, “problems” with your car, etc).­Thieves know how to use clever tricks to rob you.
• Do not take part in gambling or buy “bargains” in the street. It will nearly always be a trick or a swindle.

At your hotel or flat

• Do not leave keys, money or other valuables lying around. Make use of the safe.
• In communal areas (reception, restaurants, swimming-pools) take care of your luggage and personal belongings (handbags, cameras, etc).

We do care about YOUR SAFETY!
If you are a victim of crime , Ask for help calling 091 (Police), or report it by phone on the 902 102 112 (several languages spoken)

For your peace of mind, the hotel offers a private medical assistance service (with charge), available upon request at Reception.

Our team will be happy to provide you with detailed information and guide you towards the nearest public and private medical options, so that you can choose the alternative that best suits your needs.

For any questions, please do not hesitate to contact our staff, who will be delighted to assist you.

In case of a medical emergency, please dial 112, the free emergency number in Tenerife.